The basic responsibility of every Krollmark Technologies consultant is to put the interests of clients ahead of his or her own, and to serve them with integrity and competence.

We know that we are being hired for independent judgment and objectivity, technical expertise, analytical skill and concentrated attention to providing a solution that meets our client's goals. We will provide those skills. We will be impartial.

We will guard the confidentiality of all client information. We will not take financial gain or any other kind of advantage based on inside information. We will not serve two or more competing clients on sensitive problems without obtaining the approval of each client to do so.

Before accepting an assignment, we will confer with the client in sufficient detail to understand the goals and the scope of the project.

We will accept only those assignments we are qualified to perform which will provide real benefit to the client. But we cannot quarantee any specific results such as the amount of cost reduction or profit increase. We present our qualifications on the basis of competence and experience. We perform each assignment on an individualized basis, and develop recommendations and solutions specifically for the practical solution of each client need.

We agree with the client in advance on the fee basis for an assignment. We do not accept commissions or pay them to others for client referrals. Nor may we accept fees or commissions from others for recommending software, hardware, equipment, supplies or services to his or her clients, as this would affect our impartiality